Unified Communications by Another Name
Had a situation recently where a big boss said they didn't like the term "unified communication" and wanted a strategy position prepared that used "some other term." I was stumped.
How do you take a term that's already pretty entrenched in the industry and change it without losing a lot of the helpful associations that come with it? We brainstormed and came up with "communication connections" and "universal communication" and "anytime anywhere communication" but none really satisfied. After a few revisions of the presentation, we put UC back in. Everything else connoted something we weren't intending!
I completely understand that prunes are now calling themselves dried plums -- sure! Prunes have a bad rap as cheap, fuddy dud laxatives whereas dried plums sound kinda yuppie and upscale. But UC was never a prune -- it's always been a plum. Who doesn't want UC? No sense discarding a label that actually works for you.
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